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Knowledgebase : About Shipping
--> Currently, this service is only available for Gold, Platinium and Diamond Member. But if you have a forwarder in China or Hong Kong, we can arrange them to collect the goods in our warehouse for you to use your account to deliver.
Yes, we can ship to most countries. You can check it here
Shipping with couriers is insured and can be trackable on line. Once we ship out your order, we would email you with a tracking number, so you can trace your delivery. In the rare cases of lost packages or mis-delivery, sw-box would offer ful...
You can buy things you want in one order or group orders together to save shipping cost.
The delivery time depends on the items and shipping method you choose and the destination. You can get more in "Shipping & Customs"
You can choose the shipping method you like. We have 8 ways: EMS, UPS, Fedex, DHL, Aramex, USPS, Air Mail and Register Air Mail.
Please contact your local agent and report the missing package. Then please contact us. Sw-box would offer you full assistance and if necessary, make insurance claims in your place while shipping replacement to you.
Sorry, currently, the service is unavailable. The shipping method you see on the checkout page is the only options. Support Suite