Knowledgebase: Order status
How to Change or Add To an Existing Order
Posted by www.sw-box.com Team on 15 August 2012 05:38 PM

Please always ask us first if you wish to make changes to an order you have already paid for. We might have sent it out - there is a 24 hour delay between dispatch from China and getting a tracking number when the goods clear Hong Kong.

 

Unfortunately it is not that easy for us to tweak orders, because if you change the items in the order, the shipping cost is also changed, often quite significantly just for one or two items.

 

If you want to make changes, please let us know your instructions as soon as you can. If you email us asking about making changes we will hold the order until you have confirmed your instructions.


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